Question 1

How Can I Get an Anderson Teak Catalog

papawood1963gmailcom · Accepted Answer

Question 2

How to Order?

papawood1963gmailcom · Accepted Answer

Anderson Teak does not sell direct to the public. For retail purchase, please click here to see our Authorized Dealer.
If you are a Reseller, Wholesaler, Designer, Importer or a Project Manager for a certain project you may contact directly to us.

5 Ways to Order:
1. Phone: 1.888.775.TEAK
2. Fax: 1.818.775.9051
3. Meet in person
4. Email: click here
5. Order Online (Already has an account)

Quantity And Trade Discounts
We offer discount for quantity purchases of the same item and are happy to work with you on trade discounts for hotels, resorts, schools, architects, and other trade organizations. For personalized service, please call our Product Specialist at. 1.888.775.TEAK

Deliveries Outside The Contiguous USA
For shipments to HI, AK, and PR, please call 1.888.775.TEAK for rates.

International Shipping
We ship to Canada, Mexico, and Bahamas from our distributor center in California, USA. However, we also ship for bulk order direct from our overseas manufacturer whenever is more efficient for the freight.
Please contact us for shipping quote.

Question 3

Can I Order Fabric and/or Finish Samples?

papawood1963gmailcom · Accepted Answer

Fabric samples and finish samples (wood, wicker, metal) are available upon request to any company that has an established account with us. We will send per order maximum of 10 fabric samples and 3 finish samples. Samples are sent via Standard US Mail; if you would like samples expedited, please provide your FedEx or UPS account number along with instructions on which service level you desire.

Question 4

Where Can I purchase replacement parts or cushions fo Anderson Teak furniture?

papawood1963gmailcom · Accepted Answer

Question 5

What is not covered under Anderson Teak Manufacturer Factory Limited
Warranty?

papawood1963gmailcom · Accepted Answer

This warranty does not cover and is void if damage is result of freight/shipping. A failure
caused by unreasonable or abuse use, acts of God, improper care, freeze damage,
mildew, normal wear, fading and stretching of fabrics, glass breakage, glides, repairs, or
modifications to the product/s after purchase, or if customer fails to provide reasonable
and necessary care maintenance as outlined in our instructions/maintenance and care.
Teak wood is a natural material. As such, you may notice checking (small cracks), teak
oil secretions, and lifting of the grain as the wood weathers outdoors. These are normal
occurrences and are not covered by warranty.

Question 6

I'm a consumer.  Can I purchase furniture directly from Anderson Teak?

papawood1963gmailcom · Accepted Answer

Unfortunately, Anderson Teak is unable to sell furniture directly to consumers, Please visit Where to Buy section of this website for the nearest authorized dealer.

Question 7

Why does Anderson Teak offer such a large range of products?

papawood1963gmailcom · Accepted Answer

Our consumers’ preferential taste with regards to the style of furniture is important to us. Every person has a different taste toward our products. Based on our experiences, our preferences continually change along with our age, style, and way of life. Since we supply in all different level of markets with different kinds of preferences, we have to assure that we can cover all markets.

Question 8

Do less expensive items in the range have the same quality as the more expensive?

papawood1963gmailcom · Accepted Answer

Generally price is dictated by the shape and weight of a piece of furniture. The more shape a piece has, the more wood is required to make it along with taking more time to create. Also, the heavier the sections of wood used means more weight and thus more cost. No matter which piece of furniture you choose, you can be assured that the same quality teak and standard of workmanship is used along with the same methods of manufacture and assembly.

Question 9

How do I look after my teak furniture?

papawood1963gmailcom · Accepted Answer

Teak is a natural product; it can be left out in the open all year round through rain, hail or shine. Its color will gradually mellow to a graceful silver grey. The character of your furniture will alter, but its strength will remain. An occasional scrub down with hot soapy water will compliment this process and discourage any moss growth.

Question 10

How long will it last?

papawood1963gmailcom · Accepted Answer

Teak furniture should last a lifetime if properly built in the first place. We use only the top grade kiln-dried timber, epoxy resins for lasting strength, and any metal parts are either stainless steel or solid brass, which will not rust or corrode when left outside. The top grade teak furniture which is used in all our furniture and with its high natural oil content, resists both warping and rot and ensures that Indian Ocean teak furniture will last more than a lifetime.

Question 11

Cracks appear periodically in my furniture and then go away?

papawood1963gmailcom · Accepted Answer

This is perfectly normal as the wood breathes and reacts to variations in the moisture content of the air. The cracking tends to appear on the end grain sections and usually happens early in the life of the furniture. Cracks come and go depending on seasonal variations but rarely do they affect the strength, performance, or life expectancy of the item.

Question 12

Should I keep the furniture indoors during the winter months?

papawood1963gmailcom · Accepted Answer

There is no problem wintering furniture outside, though it may need a washing down in spring before use. Should you prefer to bring your furniture indoors, our range of folding tables and chairs are perfect and can be easily tucked away when not in use.

Question 13

Spills, Stains, Chips and Scratches?

papawood1963gmailcom · Accepted Answer

Most drink stains will weather out naturally or can be cleaned down with soapy water and a hard brush. Other damage or stains can be removed quite simply using ordinary sandpaper. The grade of sandpaper depends on the degree of damage. Serious damage – start with course and move up to fine. Light damage – fine grade is all you will need. Stains usually disappear with a light sanding.

Question 14

How easy is the furniture to assemble?

papawood1963gmailcom · Accepted Answer

Most of the time the furniture is supplied flat-packed in semi-assemblies. Only few products come in fully assembles. All flat-packed items come with the hardware, dowels, screw glue and instruction manual. To make the furniture stronger and more stable, glue is required even though in some cases glue is not required. In most cases the furniture can be assembled within a few minutes by a single person with a minimum of tools. However, a helper is always useful.

Question 15

Am I qualified to be a buyer?

papawood1963gmailcom · Accepted Answer

If you are one of the following groups mentioned below then you’re qualified to be our buyer.
1. Importer that has the ability to buy container(s) order.
2. Owner of a resort, hotel, motel, country club, beach club, apartment complex, condominium, homeowner association, theme park, mall, restaurant, school, cruise ship and other public places.
3. Dealer, Reseller and Designer
4. Government project.

Question 16

Where can I buy Anderson Teak furniture?

papawood1963gmailcom · Accepted Answer

Anderson Teak does not sell direct to the public. However, if you are a reseller, wholesaler, importer or a project manager for a certain project you may contact directly to us.

Question 17

What is California Proposition 65?

papawood1963gmailcom · Accepted Answer

California’s Proposition 65 entitles California consumers to special warnings for certain products that contain chemicals above certain threshold levels.

The general Proposition 65 notice is as follows: WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Proposition 65 notice for wood products is as follows: WARNING: Drilling, sawing, sanding or machining wood products generates wood dust, a substance known to the State of California to cause cancer. Use a respirator or other safeguards to avoid inhaling wood dust.

Proposition 65, officially known as the Safe Drinking Water and Toxic Enforcement Act of 1986, was enacted as a ballot initiative in November 1986. The proposition protects the state’s drinking water sources from being contaminated with chemicals known to cause cancer, birth defects or other reproductive harm, and requires businesses to inform Californians about exposures to such chemicals.

Proposition 65 requires the state to maintain and update a list of chemicals known to the state to cause cancer or reproductive toxicity.

California’s Proposition 65 entitles California consumers to special warnings for certain products that contain chemicals above certain threshold levels.

The general Proposition 65 notice is as follows: WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Proposition 65 notice for wood products is as follows: WARNING: Drilling, sawing, sanding or machining wood products generates wood dust, a substance known to the State of California to cause cancer. Use a respirator or other safeguards to avoid inhaling wood dust.

While the warning label is only required for items sold to California, Anderson Teak often works directly with OEMs or Online Dealers without knowing where our furniture will be going. Many of our larger customers also stock our furniture in there warehouses and ship to California. For this reason it is also important for our dealers to leave these warning labels on the furniture when shipping to customers in California. Therefore, we have decided to include the California Proposition 65 warning, either printed on the box, put sticker on the furniture or add flier inside the box regardless of its destination.

Again, Anderson Teak is not only committed to make beautiful furniture, superior product that last for generations but we are also committed to our customers, employees and colleagues as a responsible manufacturer of high end furniture. Be assured that we do everything possible way to protect harmful chemical from incoming contact with our customer, employees and their family.

Anderson Teak Collection
Wood Dust
Warning: Drilling, sawing, sanding or machining wood products can expose you to wood dust, a substance known to the State of California to cause cancer. Avoid inhaling wood dust or use a dust mask or other safeguards for personal protection.

Chapman Teak Collection
Lead, Ethylene Glycol
Warning: This product can expose you to chemicals including Lead & Ethylene Glycol, which are known to the State of California to cause and/or reproductive harm, and birth defects or other reproductive harm.

Heritage Collection
Lead, Ethylene Glycol
Warning: This product can expose you to chemicals including Lead & Ethylene Glycol, which are known to the State of California to cause and/or reproductive harm, and birth defects or other reproductive harm.

Montseratte Collection
Titanium Dioxide, Ethylbenzene, Etanol, Silica, Crystalline, Lead
Warning: This product can expose you to chemicals including Titanium Dioxide, Ethylbenzene, Etanol, Silica, Crystalline & Lead, which are known to the State of California to cause and/or reproductive harm, and birth defects or other reproductive harm.

Versailles Collection
Lead, Ethylene Glycol
Warning: This product can expose you to chemicals including Lead & Ethylene Glycol, which are known to the State of California to cause and/or reproductive harm, and birth defects or other reproductive harm.

Tuscany Collection
Lead
Warning: This product can expose you to chemicals including Lead & Ethylene Glycol, which are known to the State of California to cause and/or reproductive harm, and birth defects or other reproductive harm.

Question 18

I am a storefront – How can I purchase directly from Anderson Teak?

papawood1963gmailcom · Accepted Answer

You can purchase directly from Anderson Teak by calling our office at (818) 775-9050, by emailing orders@andersonteak.com with your information and inquiry, or by purchasing directly from our vendor portal at www.andersonteak.net. A membership application form must be filled out with current resale certificate to be approved onto the program.

Question 19

How do I set up an account with Anderson Teak, and how do I access the vendor portal?

papawood1963gmailcom · Accepted Answer

A membership application form can be filled out at https://andersonteak.com/StoreForm/ whereby a representative will contact you with any inquires once your application has been approved. The vendor portal can be accessed by registering an account with us at www.andersonteak.net whereby pricing, inventory and purchasing can be accessed.

Question 20

Are there any minimum order quantities? What about sales tax or shipping?

papawood1963gmailcom · Accepted Answer

There are no minimum order quantities when ordering direct with Anderson Teak and no sales tax with proof of valid resale certificate. Shipping cost, however, is not included and will be borne by storefront after calculating the cost from our location Canoga Park, CA.

Question 21

How much is the shipping for Small Parcel or LTL Trucking? Are we allowed to use our own shipping?

papawood1963gmailcom · Accepted Answer

The shipping cost for Small Parcel or LTL Trucking will vary and is calculated once your final order has been confirmed. We do allow storefront to use their own shipping methods from Small Parcel to LTL Trucking after providing box and pallet size dimensions to storefront. At Anderson Teak, our quotation process always compares the rates of multiple carriers to your destination to find the best value option for our clients.

Question 22

How can I maintain the original color of the golden honey brown from aging to a silver-grey patina?

papawood1963gmailcom · Accepted Answer

To preserve the original color from aging to a silver-grey patina, you must apply a teak sealer/protectant (not teak oil) onto your furniture. Teak Sealers are different than Teak Oil and works by sealing the existing oils present in the wood, preventing UV rays, water, contaminants and moisture from penetrating the wood. Teak Sealers provide longer lasting protection than

Teak Oils – up to one year or more and should be reapplied annually as opposed to monthly application for teak oils, does not leave an oily substance on the surface of the wood that can accumulate mildew, mold or fungus growth and does not affect the teak wood’s natural oils present or it’s color when applying with a clear teak sealer.

Question 23

Are there any preliminary steps before applying a Teak Sealer?

papawood1963gmailcom · Accepted Answer

If the furniture is not new and has been used outdoors, we recommend first cleaning it by scrubbing down the furniture with a stiff bristle brush and then washing the furniture using a soft-pressurized water hose. After washing down and still wet apply a Teak Cleaner onto your furniture using a sponge and let it sit for 4-5 minutes. After 4-5 minutes, scrub again to clean and remove excess dirt and build up and finish by rinsing down with hose and water. Cleaning and scrubbing should be done with the grain of the wood.

Question 24

Do I need to wash or clean my teak furniture before using it for the first time?

papawood1963gmailcom · Accepted Answer

Yes. Before leaving your teak furniture outside where rainfall may occur, we recommend to wipe down with a damp cloth to remove any leftover wood dust from the manufacturing process. Before placing cushions on your teak furniture, remove any leftover wood dust by wiping the furniture with a damp cloth, especially the seats of the furniture as teak wood produces natural oils that will secrete and may stain your cushions if not properly wiped down. Expect some of this natural oil to secrete out following the first few rainfalls, and if in contact with the water, may leave oil stains on your patio or floor. After the first few wipe downs, furniture contact with water should not be an issue.

Question 25

How should I clean my teak furniture?

papawood1963gmailcom · Accepted Answer

To clean your teak furniture, we recommend first scrubbing down the furniture with a stiff bristle brush and then hosing the furniture using soft-pressurized water. After washing down and still wet apply a Teak Cleaner onto your furniture using a sponge and let it sit for 4-5 minutes. Then scrub again to clean and remove excess dirt and build up and finish by rinsing down with hose and water. Cleaning and scrubbing should be done with the grain of the wood

Question 26

What is teak oil used for and why should I apply teak oil to my products?

papawood1963gmailcom · Accepted Answer

Teak oil is used to recover your furniture’s natural golden brown color but is only a temporary solution that must be applied monthly. Furthermore, Teak oil is not actually made from teak oil and does not protect the furniture from UV rays, water, contaminants and moisture from penetrating the wood, unlike a teak sealer which we would rather recommend. Furthermore, when applying teak oil, it will leave an oily substance on the surface of the wood that can accumulate mildew, mold or fungus growth if applied unevenly.

Question 27

What type of wood does Anderson Teak use on its Anderson Teak Collection?

papawood1963gmailcom · Accepted Answer

Teak – Grade A Anderson Teak
Only Premium Grade-A Teak wood is used under the Anderson Teak Collection with the final product arriving unfinished, sanded smooth, without any finish for an authentic and natural smooth touch - the best way to showcase Grade-A Teak.

Question 28

Why is Teak furniture more expensive than other hardwood furniture on the market?

papawood1963gmailcom · Accepted Answer

There are a number of cheaper hardwoods used for outdoor furniture with all of them inferior to teak. “Jarrah” is the most common of these woods and it does not have the same life expectancy as teak – let alone the same touch, feel or aesthetic quality. Teak furniture is not expensive when you relate the cost to its life expectancy; you must remember this when comparing prices. You are not comparing like with like when you compare teak with any other wood. It is a strange anomaly that despite the fact it is built to endure decades in harsh weather conditions, our furniture is less expensive than other quality indoor chairs and tables.

Question 29

How to clean up a new spill on Sunbrella fabric?

papawood1963gmailcom · Accepted Answer

• Blot (don’t rub) liquid spills with a clean, dry cloth. For oil-based spills, apply
an absorbent such as corn starch, then remove with a straight edge.
• Spray on a mild cleaning solution of soap (such as Dawn® or Woolite®) and water.
• Rinse the fabric thoroughly to remove all soap residue.
• Air dry

Question 30

How to remove mold or mildew on your cushion?

papawood1963gmailcom · Accepted Answer

Sunbrella fabrics do not promote mildew growth, however, mildew may grow on dirt and
other foreign substances if not removed from the fabric. To remove mold or mildew:
• Prepare a solution of 1 cup of bleach and 1/4 cup mild soap per gallon of water.
• Spray on entire area and allow to soak into the fabric for 15 minutes.
• Clean entire surface area with a sponge, clean towel or very soft bristle brush.
• Rinse thoroughly to remove all soap residue.
• Air dry.
For severe mold/mildew growth, bleach quantities may be increased.
It is best to clean the entire surface area of the fabric to avoid water rings and residue.

Question 31

How to clean up Oil Based Spills?

papawood1963gmailcom · Accepted Answer

Immediately apply an absorbent such as corn starch directly on the oil-based spill. Let sit for
10 minutes and remove the excess using a straight edge or ruler. This helps remove the spill
and prevents it from being pressed into the fabric. Then proceed with the cleaning process.
For other spills, products such as 303® Multi-Surface Cleaner, Dawn®, or Resolve® are
applicable.

Question 32

Helpful Hints:

papawood1963gmailcom · Accepted Answer

• One of the best ways to keep Sunbrella® fabrics looking good is to brush off dirt before it becomes embedded in the fabrics and wipe up spills or clean soon after
a spill occurs. The quicker you clean spills, the easier they can be to remove.
• While Sunbrella fabric offers excellent protection against stains, full removal is not always guaranteed if spills are not addressed promptly.
• Avoid scrubbing, hard bristle brushes or any other abrasive cleaning method.
• Sunbrella should only be allowed to air dry.
• Protect the area around your Sunbrella fabric when using bleach or other chemical solvents that may discolor non-Sunbrella fabrics. Always rinse Sunbrella thoroughly.
• Bleach can have harmful effects on the natural environment around you. Please follow all safety and environmental precautions according to the bleach label.
• If fabric has some wrinkling, use an iron on the synthetic setting. As iron temperatures may vary, first test a small inconspicuous area before ironing the entire piece.
• DO NOT use a steamer or an iron set to the steam setting.

Question 33

Is Sunbrella® waterproof?

papawood1963gmailcom · Accepted Answer

Sunbrella® is not waterproof but it is water repellant. This means that during the manufacturing process a water repellant finish is applied to the fabric. The wear resulting from normal usage and cleaning will slowly reduce the effectiveness of this finish. If your fabric remains constantly exposed to the elements and water repellency is a factor then we suggest that you re-treat your Sunbrella® fabrics after vigorous cleaning with a water repellant treatment or fabric guard, available from marine shops.

Question 34

Do Sunbrella® fabrics provide uv protection?

papawood1963gmailcom · Accepted Answer

Sunbrella® fabrics have been tested and proven to provide up to 98% uv protection from the harmful effects of the sun, depending on the depth of color. White and lighter colored fabrics provide less protection than darker fabrics do. This protective factor is inherent to the product and will not be reduced by usage and/or exposure of the fabric to the sun.

Question 35

Can we get the same product every time we buy from Anderson Teak?

papawood1963gmailcom · Accepted Answer

Since we cannot control for all possible variations in production, you should be aware that your product may differ slightly from what is shown. Each material has its own degree of this difference and such will never match exactly with another item or shipment due to differing woods being used at different times throughout the production process. Anderson Teak will not be held responsible for WOOD GRAIN, COLOR and NATURAL VARIATIONS.

Common Questions

I am a storefront – How can I purchase directly from Anderson Teak?

How do I set up an account with Anderson Teak, and how do I access the vendor portal?

Are there any minimum order quantities? What about sales tax or shipping?

How much is the shipping for Small Parcel or LTL Trucking? Are we allowed to use our own shipping?

General

How to Order?

Can I Order Fabric and/or Finish Samples?

I’m a consumer. Can I purchase furniture directly from Anderson Teak?

Why does Anderson Teak offer such a large range of products?

Am I qualified to be a buyer?

Where can I buy Anderson Teak furniture?

What is teak oil used for and why should I apply teak oil to my products?

Can we get the same product every time we buy from Anderson Teak?

Material

What type of wood does Anderson Teak use on its Anderson Teak Collection?

Can we get the same product every time we buy from Anderson Teak?

Care & Maintenance

How do I look after my teak furniture?

How can I maintain the original color of the golden honey brown from aging to a silver-grey patina?

Are there any preliminary steps before applying a Teak Sealer?

Do I need to wash or clean my teak furniture before using it for the first time?

How should I clean my teak furniture?

Cushions

How to clean up a new spill on Sunbrella fabric?

How to remove mold or mildew on your cushion?

How to clean up Oil Based Spills?

Helpful Hints:

Is Sunbrella® waterproof?

Do Sunbrella® fabrics provide uv protection?

Warranty

What is not covered under Anderson Teak Manufacturer Factory Limited
Warranty?

Common Questions

I am a storefront – How can I purchase directly from Anderson Teak?

How do I set up an account with Anderson Teak, and how do I access the vendor portal?

Are there any minimum order quantities? What about sales tax or shipping?

How much is the shipping for Small Parcel or LTL Trucking? Are we allowed to use our own shipping?

General

How to Order?

Can I Order Fabric and/or Finish Samples?

I’m a consumer. Can I purchase furniture directly from Anderson Teak?

Why does Anderson Teak offer such a large range of products?

Am I qualified to be a buyer?

Where can I buy Anderson Teak furniture?

What is teak oil used for and why should I apply teak oil to my products?

Can we get the same product every time we buy from Anderson Teak?

Material

What type of wood does Anderson Teak use on its Anderson Teak Collection?

Can we get the same product every time we buy from Anderson Teak?

Care & Maintenance

How do I look after my teak furniture?

How can I maintain the original color of the golden honey brown from aging to a silver-grey patina?

Are there any preliminary steps before applying a Teak Sealer?

Do I need to wash or clean my teak furniture before using it for the first time?

How should I clean my teak furniture?

Cushions

How to clean up a new spill on Sunbrella fabric?

How to remove mold or mildew on your cushion?

How to clean up Oil Based Spills?

Helpful Hints:

Is Sunbrella® waterproof?

Do Sunbrella® fabrics provide uv protection?

Warranty

What is not covered under Anderson Teak Manufacturer Factory LimitedWarranty?

What is not covered under Anderson Teak Manufacturer Factory Limited
Warranty?